Our culture and values

Our Culture

We foster a collaborative and supportive environment where everyone is encouraged to contribute to our ongoing efforts to enhance the services we provide to our members and students. We are also dedicated to increasing government and public awareness of taxation matters.

This strong commitment to service drives us, and we are deeply passionate about making a meaningful difference in the lives of our stakeholders.

When asked about our culture, these are the words our staff used to describe us:

• Driven
• Collaborative
• Professional
• Flexible
• Friendly
• Inclusive
• Supportive
• Welcoming

Our Values

Ethical

We act with integrity, promoting high ethical standards and accepting accountability for our actions.

Collaborative

We value working constructively with stakeholders to achieve our goals. 

Inclusive

We welcome, respect, and value everyone and actively consider how to be accessible. 

Empowering

We encourage and enable personal growth and seize opportunities. 

Progressive

We are future focused; constantly learning and driving improvements that deliver enhanced service excellence. 

Committed

We are focused on and dedicated to the consistent delivery of our charitable objectives and services.